Frequently Asked Questions
Everything you need to know about your IPTV subscription.
01What is IPTV?
IPTV (Internet Protocol Television) delivers live TV channels and on-demand movies and series over the internet, instead of a traditional aerial, satellite or cable connection. You watch everything through a simple app on your device.
Read more about IPTV on Wikipedia02How long until I receive my account?
Your account is delivered fast. After your order is confirmed it usually arrives within 10 minutes, and 2 hours at the very most.
03Does it work in any country?
Yes. The subscription works in every country around the world, as long as you have a stable internet connection.
04How many channels and movies are included?
You get over 20,000 live channels and more than 80,000 movies and series in 4K, Full HD and HD.
05Which devices are supported?
All devices: Smart TV (Samsung, LG, Sony), Amazon Firestick, Android, Apple, Android Box, MAG, Enigma2, Windows and Mac, plus all popular IPTV player apps.
06What internet speed do I need?
A stable internet connection from 11 Mbps and above is recommended for smooth, buffer-free HD and 4K streaming.
07Do you provide EPG and a TV guide?
Yes. A full EPG (electronic programme guide) and TV guide are included, so you can easily browse what is on across all channels.
08What payment methods do you accept?
We accept bank transfer (for UK residents), Wise, debit and credit cards, PayPal and crypto (BTC and others). We recommend paying by bank transfer: you can send directly from Wise or Revolut to our UK bank account. Please note that for PayPal and card payments we add £5 to cover the processing fees.
09Do you accept refunds?
Yes, we do accept refunds. Please read our Refund Policy for the full details and eligibility before you request one.
Read our Refund Policy10Is there a free trial?
Yes, we offer a short trial so you can test the quality before you subscribe. Just message us to request one.
Still have questions?
Our friendly support team is available 24/7 on WhatsApp and Telegram, ready to help you.
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